Pre-Orders

(Pre-order items will be listed as a "Pre-Order" under the product size tab.)

Pre-Order Production Time:

Due to high demand, the production for this item is currently listed as a pre-order and will take an estimated 3-6 weeks to complete production (OR SOONER). Pre-order updates are sent out every 2 weeks via email.

Please note that this timeframe is just an estimate for our standard production time for pre-orders. Many external factors, such as holidays, shipping/customs delays, and manufacturing issues, are possible reasons for delays. If for any reason we are experiencing any delays in orders, we will contact you via email.

Please feel free to contact our support team at support@aspyrathleticwear.com for any updates on your order.

Pre-Order Returns, Cancellations, and Exchanges:

Pre-orders are not eligible for returns/exchanges until the product is delivered to the listed shipping address of the customer. Once delivered, we offer a 10-day return and exchange window where you can reach out to request a return or a size exchange. Please note, to qualify for an exchange, the following conditions must be met.

  • Items must be unworn, unwashed, and in original condition—with all tags attached and packaging intact.
  • Returns that show signs of wear, have stains, hair, odors or are missing tags will not pass inspection and will be sent back to you.
  • A 10% restocking fee may apply if the original packaging is missing or damaged.

Please note that if the item does not pass inspection, we reserve the right to deny your request for a refund; in this instance, the item will be shipped back to your shipping address. Inspection can range from 15 to 20 business days from when your item arrives at our warehouse. (In stock and Pre-Orders)

Pre-order items are not eligible for immediate cancellation.

Split Orders (Stocked Items + Pre-Orders)

We recommend you place a separate order if you plan to purchase both a stocked item and a pre-order item to ensure the fastest delivery of your order.

We do, however, offer the ability for our customers who purchased Customer+ to request a split order for purchases that include both a stocked item and a pre-order item. Please contact our support team at support@aspyrathleticwear.com to request a split order on your purchase. If you choose to not purchase Customer +, there will be a shipment fee invoice added to your split order request.

Shipping On Pre-Orders

Shipping times for pre-orders will depend on the method of shipment you select at checkout. Please note that pre-orders won't be shipped until we can confirm the product is ready for shipment (3-6 weeks estimated). Express shipping on pre-orders will not be accounted for until after the product is fulfilled and ready to ship.