RETURNS/EXCHANGES

ALL SALE ITEMS ARE FINAL SALE.

- No refunds or exchanges will be accepted for discounted items.

Return & Exchange Eligibility

We offer returns and exchanges within 10 days of delivery for domestic orders.
All claims must be submitted via email before sending any item back. Returns initiated after this period will not be accepted. International orders are not eligible for returns or exchanges. 

  • Items must be unworn, unwashed, and in original condition — with all tags attached and packaging intact.
  • Returns that show signs of wear, have stains, hair, or odors, or are missing tags will not pass inspection and will be sent back to you.
  • A 10% restocking fee may apply if the original packaging is missing or damaged.
  • All orders are not eligible for an immediate cancellation (including in-stock orders and pre-orders). Once the order is completed and delivered, you can reach out to request a return or exchange.

If your return passes inspection, you’ll receive a refund for the item’s value (excluding shipping costs), or if you’re requesting an exchange, we’ll ship your replacement item free of charge if you have purchased (Customer +) with your order. Orders requesting an exchange/refund/return without (Customer +) will be sent a payment invoice for shipping. This applies to pre-orders and in-stock items.

 

Pre-Order Return/Exchange Policy

Pre-orders are not eligible for returns/cancelations/exchanges until the product is delivered to the listed shipping address of the customer. Once delivered, we offer a 10-day return and exchange window where you can reach out to request a return or a size exchange. Please note, to qualify for an exchange, the following conditions must be met.

  • Items must be unworn, unwashed, and in original condition — with all tags attached and packaging intact.
  • Returns that show signs of wear, have stains, hair, or odors, or are missing tags will not pass inspection and will be sent back to you.
  • A 10% restocking fee may apply if the original packaging is missing or damaged.

Please note that if the item does not pass inspection, we reserve the right to deny your request for a refund; in this instance, the item will be shipped back to your shipping address. Inspection can range from 15 to 20 business days from when your item arrives at our warehouse. (In stock and Pre-Orders)

Out-of-Stock Items

If your item is no longer in stock, you may:

  • Exchange it for another item of equal or lesser value
  • Or request a full refund for the original item

How to Start a Return

To begin your return or exchange, email our team at Customer Service: support@aspyrathleticwear.com Include your order number, reason for return, and any relevant photos if necessary.